Maintenance and Support
Hardware and Software
Today's fast paced environment requires the need for continuous software and hardware upgrades without going over your budget and suffering from intermittent disruptions in your operations. We provide onsite and remote services for hardware maintenance and software support.
- Maintenance support for hardware and software components
- Software License installation and tracking
- Installation of new office tools
Network, Database and System Maintenance
We understand that your network, database and systems are the nerve centers in your office. This keeps us focused on delivering latest technologies that will optimize your performance.
- Enhancement of application and environment operability and maintainability
- Resource Consumption Improvements
- Managed Hosting
- Migration
- LAN Administration
- Exchange Administration
Installs, Moves, Adds, Changes and De-Installs (IMACD)
We provide onsite installation, preparation, relocation of your equipment and computer peripherals. Our team installs, moves, adds, changes and de-installs throughout the product and system lifecycles.
- Site Preparation
- Unpack, install and load software
- Unpack, install and load hardware
- Software Installation and Network Configuration
- Equipment De-Installation
- Movement of new equipment to a new location
- Acceptance Testing
- Equipment Relocation
Repair and Preventive Maintenance
We repair, detect and fix potential and existing problems in your system or desktops to prevent interruptions and cut delays throughout your operations.
- Onsite & Online repair and maintenance
- Virus or Error Detection
- Fault identification
- Defects and Bug fixing
- Technology upgrades
- Incident Management
End user Training
Our technicians and engineers are adept at training end users on new applications and system improvements. We provide end user training for all the services we provide to ensure that your people can easily experience the benefits of our solutions.
- On site & digital training
- User Familiarization
Security
We protect your data, network and system from virus threats, theft and disaster to ensure business continuity at all times.
- Analysis and Review of Security Policy and Design
- Security Recommendation and Implementation
- SSL Certificates Installation
- Risk Mitigation
- Data Security from viruses, corporate theft, third party access and other security issues
- Security tools upgrade
- Security Enhancements and Repair
Learn how SSIP's Maintenance & Support Services can empower your business. Click here to contact us.
